Effective Date: April 17, 2026
Welcome to Everblue Handy. These Terms & Conditions (“Terms”) apply when you use our website or hire us for commercial handyman services. By booking a service or using our website, you agree to these Terms.
1. About Us
Everblue Handy is a licensed commercial handyman service (Construction Contractor License No. EVERBH*826MU) specializing in after-hours and weekend repairs for commercial properties, including drywall repair, door repair, shelving installation, and general maintenance. We primarily serve property management companies and commercial businesses across our service areas.
2. Information We Collect
We collect information you provide to us directly, information collected automatically when you use our website, and information from third parties.
a. Information You Provide
When you contact us, book a service, request a quote, or create an account, we may collect:
- Your name and the name of the business or property you represent
- Email address and phone number
- Business or property service address
- Type of service requested (e.g., drywall repair, door repair, shelving installation)
- Preferred service time (after-hours, weekend, or flexible scheduling)
- Any details, messages, photos, or notes you share about the repair needed
- Billing and payment details (processed through secure third-party payment processors; we do not store full card numbers on our servers)
- Login credentials if you create a client account on our website
b. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate location
- Browser type, device type, and operating system
- Pages visited, links clicked, and time spent on our site
- Referring website or search terms used to find us
- Cookies and similar tracking technologies (see Section 7)
c. Information from Third Parties
We may receive information from partners, property management companies, referral sources, or publicly available business directories when they refer work to us or verify our licensing and certifications (including our DBE and MBE certifications).
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, quote requests, and booking submissions
- Schedule, perform, and complete requested repair and handyman services
- Coordinate access to commercial properties during after-hours or weekend appointments
- Send service confirmations, reminders, invoices, and follow-up communications
- Process payments and maintain billing records
- Verify our licensing, insurance, and certification requirements with clients
- Improve our website, services, and customer experience
- Send marketing communications about our services (only where permitted by law, and you may opt out at any time)
- Comply with legal, tax, contractual, and regulatory obligations
- Protect our rights, prevent fraud, and ensure the safety of our technicians and clients
4. How We Share Your Information
We do not sell your personal information. We may share information only in the following circumstances:
- With our technicians and staff who need the information to perform the requested work at your property.
- With service providers who support our business, such as payment processors, scheduling and booking software, email and SMS providers, cloud hosting providers, and accounting services. These providers are contractually required to protect your information.
- With property managers, landlords, or tenants when coordination is required to complete a repair (for example, confirming access to a unit or common area).
- With licensing, insurance, or certification authorities when required to verify our credentials.
- For legal reasons, including to comply with a subpoena, court order, or applicable law; to enforce our agreements; or to protect the rights, property, or safety of Everblue, our clients, or others.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets, in which case information will continue to be protected under this Policy.
5. Data Retention
We retain your information only for as long as necessary to provide services, maintain business records, resolve disputes, and comply with our legal, tax, and contractual obligations. Service records and invoices are typically retained for a minimum period required by applicable state and federal law. When information is no longer needed, we securely delete or anonymize it.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including secure servers, encrypted payment processing, and restricted access to client data. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze how visitors use our website so we can improve it
- Support marketing and remarketing efforts
You can control cookies through your browser settings or through the “Cookies Settings” option on our website. Disabling certain cookies may affect how the site functions.
8. Third-Party Links
Our website may contain links to third-party sites, including social media platforms (Facebook, Instagram, X, LinkedIn) and partner websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any information.
9. Your Privacy Rights
Depending on where you live, you may have the following rights regarding your personal information:
- Access – Request a copy of the personal information we hold about you.
- Correction – Request that we correct inaccurate or incomplete information.
- Deletion – Request that we delete your personal information, subject to legal retention requirements.
- Opt-Out of Marketing – Unsubscribe from promotional emails or SMS at any time by following the opt-out instructions or contacting us directly.
- Do Not Sell or Share – We do not sell your personal information. If you are a California resident, you have the right to confirm this under the California Consumer Privacy Act (CCPA).
- Non-Discrimination – We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the details in Section 13. We may need to verify your identity before fulfilling your request.
10. SMS and Email Communications
If you provide your phone number or email address, we may contact you about your service request, booking confirmations, scheduling updates, and service follow-ups. Message and data rates may apply for SMS. You can opt out of marketing communications at any time by replying “STOP” to text messages or using the unsubscribe link in our emails. Transactional messages related to your active service will continue.
11. Children's Privacy
Our services are intended for commercial clients and business users. Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The “Last Updated” date at the top of this page indicates when the policy was most recently revised. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
